Digital Project Management (m/f/d) based in Farnborough (UK)

rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Wir haben es uns zur Aufgabe gemacht, unsere Kund*innen durch ganzheitliche Lösungen von der Strategie bis zur Implementierung aus einer Hand zu unterstützen. Unser Fokus liegt auf der Schaffung inspirierender Kundenerlebnisse für eine nachhaltige und wertschöpfende Beziehung zwischen Marken und Endkund*innen.  

rpc wurde 2013 als Joint Venture der BMW Group und H&Z Unternehmensberatung AG gegründet und ist mit über 400 Mitarbeiter*innen in zehn Ländern vertreten.

• Complete end-to-end project management to support on-going projects and developments of the digital sales platforms, processes and sales tools.
• Development of new initiatives in conjunction with Sales & Finance departments to support business requirements, as well as managing relationships with 3rd party development agencies.
• Daily online sales channels error checking, testing, problem resolution, issue management and fault rectification / escalation to ensure continuous availability of digital sales platform.
• Provide dynamic project management and stakeholder alignment with relevant experience to support ongoing projects and developments. Ability to communicate clearly and escalate when relevant.
• Regularly align with key Marketing, Sales and Financial Services stakeholders within the client organisation on relevant performance, initiatives, and support topics. Attend regular development and progress meetings with development agency confirming and prioritising requirements as relevant.
• Omnichannel business development focus: Develop & support initiatives to drive additional sales through online channel. Identify and set-up initiatives to increase performance of omnichannel sales teams.
• Support on new sales model strategy design and planning from a  short, medium and long-term perspective together with the client project managers. Requirement to support in testing of digital sales platforms for new sales model in order to ensure solution is suitable for UK and IE market.

• 5+ years of experience in business development desired: B2B and B2C sales, consumer industry (preferably within Automotive), project management & coordination
• Bachelor degree in business or related preferred
• Project management certification a plus
• Language skills: English (native level C2)
• Valid driving license required

Janina Endl