Systems IT Consultant (m/f/d)
Project Consultant · Full-time · Permanent

rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Wir haben es uns zur Aufgabe gemacht, unsere Kund*innen durch ganzheitliche Lösungen von der Strategie bis zur Implementierung aus einer Hand zu unterstützen. Unser Fokus liegt auf der Schaffung inspirierender Kundenerlebnisse für eine nachhaltige und wertschöpfende Beziehung zwischen Marken und Endkund*innen.  

rpc wurde 2013 als Joint Venture der BMW Group und H&Z Unternehmensberatung AG gegründet und ist mit über 450 Mitarbeiter*innen in zwölf Ländern vertreten.

End-to-end project management for the deployment, upgrade, and maintenance of retailer sales and CRM systems.

•           Collaborate closely with stakeholders across IT, retail operations, and third-party vendors to gather requirements, define scope, and ensure alignment with business objectives.

•           Develop detailed project plans, timelines and resource allocations, ensuring projects are delivered on time.

•           Act as the primary point of contact for troubleshooting, technical support, and hands-on problem resolution throughout the project lifecycle.

•           Manage the testing, rollout, and post-implementation review of new systems and upgrades, ensuring minimal disruption to retailer operations.

•           Train and support retailer staff in the use of new systems, providing clear documentation and user guides.

•           Monitor system performance and proactively identify opportunities for improvement and optimisation.

•           Ensure compliance with IT security policies, data protection regulations, and industry standards.

•           Report regularly on project status, risks, and achievements to senior management.

• You have proven experience as an IT consultant.
• Expertise in systems analysis and digital transformation.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall, PRINCE2).
• Solid background in consulting or technology-driven projects, ideally internationally.
• Fluent written and spoken English.
• Strong analytical skills paired with a talent for problem-solving.
• Excellent communication, eager to engage with clients and colleagues from diverse backgrounds.
• Ability to work independently and collaboratively in a fast-paced, agile environment.

• Global projects—work with international teams and clients, broadening your perspective and experience.
• Continuous development—take advantage of our tailored training programs and career advancement paths.
• Consulting 2.0—join a modern consulting culture with freedom to innovate and contribute ideas.
• Inclusive spirit—a supportive environment where collaboration and diversity are valued.
• Comprehensive benefits—enjoy competitive rewards, well-being initiatives, and flexibility that adapts to your life.

Alexandria Oguns