Learning & Development Consultant (m/f/d)

rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Wir haben es uns zur Aufgabe gemacht, unsere Kund*innen durch ganzheitliche Lösungen von der Strategie bis zur Implementierung aus einer Hand zu unterstützen. Unser Fokus liegt auf der Schaffung inspirierender Kundenerlebnisse für eine nachhaltige und wertschöpfende Beziehung zwischen Marken und Endkund*innen.  

rpc wurde 2013 als Joint Venture der BMW Group und H&Z Unternehmensberatung AG gegründet und ist mit über 450 Mitarbeiter*innen in zwölf Ländern vertreten.

• You shape learning as an integral part of transformation, with end-to-end ownership from strategic design to global rollout
• You design global governance and steering models for international training organizations, including KPI frameworks and reporting mechanisms
• You build Target Operating Models for Learning & Development with clear roles, responsibilities, and decision logics
• You define KPI catalogs and audit standards that enable global comparability and data-driven decisions
• You facilitate international workshops and manage stakeholders from business units to executive management
• You validate solution approaches with pilot markets and ensure global implementability under varying market conditions
• You develop strategic options and prepare management decisions in a structured way

• At least 2 years of experience in L&D, HR, Change, or Transformation—either in consulting or a comparable in-house role
• Confident in contributing to and leading projects, workstreams, or initiatives
• Strong communication and facilitation skills, with the ability to confidently engage diverse stakeholders from business units to management
• An analytical, structured, and pragmatic working style, including ownership and results orientation
• Proven experience in building or further developing academies, enablement programs, or learning structures
• Familiarity with governance, operating models, and steering logics in the L&D context
• Hands-on experience with digital learning formats, LMS/LXP, and modern learning technologies (ideally including AI-supported tools)
• A strong interest in leveraging learning as a driver for transformation and organizational development
• Strong customer orientation as well as excellent German and English skills (at least C1); fluent Spanish skills are a plus

Doris Bergmann

Senior HR Specialist