Business Requirements Consultant (all genders) - based in Romania

rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Wir haben es uns zur Aufgabe gemacht, unsere Kund*innen durch ganzheitliche Lösungen von der Strategie bis zur Implementierung aus einer Hand zu unterstützen. Unser Fokus liegt auf der Schaffung inspirierender Kundenerlebnisse für eine nachhaltige und wertschöpfende Beziehung zwischen Marken und Endkund*innen.  

rpc wurde 2013 als Joint Venture der BMW Group und H&Z Unternehmensberatung AG gegründet und ist mit über 450 Mitarbeiter*innen in zwölf Ländern vertreten.

We are looking for mid-level consultants based in Romania to support and shape projects in Germany and around the world. This is a 100% remote position with low to moderate travel activity.

• Analyze and assess CRM‑related processes and data (incl. metadata) and derive clear requirements for business and IT stakeholders
• Capture, structure, and prioritize business requirements, including alignment with business departments and external partners
• Create and maintain Confluence documentation and write detailed Jira stories
• Structure and maintain the backlog, including story writing and story splitting
• Ensure documentation and quality assurance
  • Jira maintenance
  • Confluence documentation
  • Version control
  • Preparation of reviews and quality gates
• Provide functional support during testing (test design, test coordination, evaluation of results) to ensure functional quality from a business perspective
• Prepare structured management and project presentations and support the development of actionable roadmaps
• Design and enhance reporting logic and KPIs to monitor usage, quality, and maturity levels
• Support the establishment of governance structures (e.g., roles/permissions models, data‑related guidelines)
• Contribute to PMO‑related tasks in international projects, such as preparation of decision frameworks, evaluation matrices, and project methodologies

• University degree in Business Administration, Business Information Systems, or a comparable field
• Approx. 2–5 years of professional experience, ideally in consulting or a professional services environment with a focus on business analysis
• Confident handling of Jira, Confluence, and common agile methodologies
• Proven experience working at the interface between business and IT – you translate business needs into structured, actionable solution concepts
• Experience or strong interest in requirements engineering, functional testing, and business‑driven quality assurance
• Basic understanding of data and reporting structures in CRM or digital system landscapes
• Experience from the automotive industry are advantageous
• Foundational understanding of AI and high interest in data‑ and AI‑driven business use cases
• Strong analytical and conceptual mindset with enthusiasm for stakeholder‑centric work
• Excellent communication and presentation skills
• Fluency in English mandatory; German language skills are a strong advantage

Sabine Schroth

Co-Head of Human Resources