Werkstudent im Bereich Solution Building für Digital Adoption Plattformen (m/w/d)

  • München
  • Fixed-Term
  • Part-time

Who we are

rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.

rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in ten countries with over 400 employees.

Your Tasks

  • Support des Projektteams
  • Entwicklung von digitalen Leitfäden unter Verwendung der marktführenden Digital Adoption Tools (WalkMe/ Userlane) zur optimalen User-Begleitung inkl. Integration der Übersetzungen in weitere Sprachen
  • Regelmäßige User-Analysen von bestehenden digitalen Leitfäden und bei Bedarf eigenständige Fehlerbehebung / Verbesserung.
  • Vorbereitung, Support und Teilnahme bei Kundenterminen
  • Regelmäßige Teilnahme bei Weiterentwicklungsmaßnahmen zur Nutzung der Digital Adoption Tools

Your Profile

  • Studium im Bereich (Wirtschafts-) Informatik, Softwareentwicklung, IT-Management-/Verwaltungsinformatik oder ähnliches
  • Interesse an den Themen rund um Digitalisierung, Digital Adoption Tools und Solution Building
  • Erste Erfahrung mit HTML, CSS und jQuery sind von Vorteil
  • Ausgeprägte Team- und Kommunikationsfähigkeit
  • Kundenorientiertes Verhalten und eine akkurate Arbeitsweise 
  • Selbstständigkeit, Zuverlässigkeit und hohe Eigeninitiative 
  • MS Office-Kenntnisse
  • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift 

We Offer

  Consulting 2.0

A consulting environment that constantly reinvents itself: at rpc your project utilization is not bonus-relevant and we offer maximum flexibility, for example through sabbaticals, remote work and part-time work, to ideally complement your personal life situation. We ensure your satisfaction through mentoring, regular happiness checks and a qualified Feelgood Manager

  Salary & Benefits

Want to take your company car to our company cabin in the Alps? Because our cabin can be rented - also privately - for a small fee. In addition, we offer an extensive benefits program, which includes employee discounts such as gym memberships and a company pension plan. As you can see, we do not define ourselves by the obligatory fruit basket, soccer table, candy cupboard and local coffee (that's a given for us)

  rpc Spirit

A corporate culture that is better than others - that's just the way it is! Our employees describe us as open, dynamic, friendly and appreciative. We have a strict "no jerks" policy. Decision-making processes are short and hierarchies are flat. The latter can best be experienced at one of our legendary international company events (have you ever rented an entire island in Croatia?)

  Training & Perspectives

Prospects beyond the next career level: at rpc you have the opportunity to use your strengths according to your individual liking, take on responsibility quickly and actively shape the company. Our in-house rpc academy takes care of everything else

Questions?

Then call or e-mail us:

Janine Feichtner

Junior HR Specialist

career@rpc-partners.com

+49 (0) 89 2000 5080

We are looking forward to your application!

Get that Job now!

or share it

Janine Feichtner

Junior HR Specialist