Retail DMS Project Manager (m/f/d) based in Farnborough (UK)
- International
- Permanent
- Full-time

Who we are
rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.
rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in ten countries with over 400 employees.
Your Tasks
Sales Dealer Management Systems & Client Relationship Management Consulting services within a dynamic team. Self-starter, requiring minimal supervision – ability to “take a project and run with it” is key.
Services required include :
- Complete end-to-end project management with solid DMS (Keyloop, Pinewood) & CRM management experience & organizational skills including the ability to set and drive requirements across multiple functional areas.
- Process implementation & efficiency with a customer-centric focus. Support the management and completion of JIRA tasks, including project communication and administration.
- Monitoring of data whilst liaising with 3rd party vendors & retailer network to resolve data issues. Strategic & digital marketing tactics is a plus.
- Proficiency in frictionless retailing, with ability to collect information required for CRM systems set-up & support systems roll-out. Strategic & digital marketing tactics a plus.
- Flair for people, stakeholder management & Interpersonal relationships. Strong communication skills and the ability to work with multiple stakeholders to align, prioritize tasks and projects effectively and escalate when relevant.
Envisaged as 5 days per week (circa 2 - 3 days per week in office - Farnborough).
Your Profile
6+ years of experience desired
- B2B focus
- Dealer Management Systems
- Customer Relations & Database Management
- Process Automation
- Project management & coordination
- Bachelor degree preferred
- Project management certification a plus
Questions?
Then call or e-mail us:
Janina Endl
career@rpc-partners.com
+49 (0) 89 2000 5080