Systems IT Consultant (m/f/d)
Project Consultant · Full-time · Permanent

  • International
  • Permanent
  • Full-time

Who we are

rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.

rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in twelve countries with over 450 employees.

Your Tasks

End-to-end project management for the deployment, upgrade, and maintenance of retailer sales and CRM systems.

•           Collaborate closely with stakeholders across IT, retail operations, and third-party vendors to gather requirements, define scope, and ensure alignment with business objectives.

•           Develop detailed project plans, timelines and resource allocations, ensuring projects are delivered on time.

•           Act as the primary point of contact for troubleshooting, technical support, and hands-on problem resolution throughout the project lifecycle.

•           Manage the testing, rollout, and post-implementation review of new systems and upgrades, ensuring minimal disruption to retailer operations.

•           Train and support retailer staff in the use of new systems, providing clear documentation and user guides.

•           Monitor system performance and proactively identify opportunities for improvement and optimisation.

•           Ensure compliance with IT security policies, data protection regulations, and industry standards.

•           Report regularly on project status, risks, and achievements to senior management.

Your Profile

  • You have proven experience as an IT consultant.
  • Expertise in systems analysis and digital transformation.
  • Strong understanding of project management methodologies (e.g., Agile, Waterfall, PRINCE2).
  • Solid background in consulting or technology-driven projects, ideally internationally.
  • Fluent written and spoken English.
  • Strong analytical skills paired with a talent for problem-solving.
  • Excellent communication, eager to engage with clients and colleagues from diverse backgrounds.
  • Ability to work independently and collaboratively in a fast-paced, agile environment.

We Offer

  • Global projects—work with international teams and clients, broadening your perspective and experience.
  • Continuous development—take advantage of our tailored training programs and career advancement paths.
  • Consulting 2.0—join a modern consulting culture with freedom to innovate and contribute ideas.
  • Inclusive spirit—a supportive environment where collaboration and diversity are valued.
  • Comprehensive benefits—enjoy competitive rewards, well-being initiatives, and flexibility that adapts to your life.

  Benefits UK

Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience.

  • Opportunity to work with high-quality clients on impactful projects
  • Supportive and collaborative consultancy culture
  • Access to ongoing professional development and mentoring
  • 25 days annual leave (plus Bank Holidays)
  • Pension Plan
  • Private Healthcare
  • Cash back health care scheme

Questions?

Then call or e-mail us:

Alexandria Oguns

career@rpc-partners.com

+49 (0) 89 2000 5080

We are looking forward to your application!

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Alexandria Oguns